The precedent that has been set by most of the employees permitted to post on the Linden Lab main blog is this: that the issues addressed in the post are close to final or finalised already. The posts are presented as though those commenting on the posts could still have some input, however it’s usually in vain – decisions have already been made. Indeed, often the item in question is ready for launch within hours or days of the post being made.
I do rather hope that Wallace Linden’s first substantive post is a departure from that state of affairs. It seems to me that what Wallace has presented here is a timely topic. Perhaps it has been discussed internally at Linden Lab, perhaps not; nonetheless, what the post contains is Wallace’s own ideas about aspects of identity and identification management, followed by an elicitation for comments from Second Life users about how they would like to be able to manage their identifications, on and offline.
“And as Web and mobile services continue to work their way into all corners of our lives, these aspects will continue to proliferate — and as they do, we’ll start facing important questions about how we handle these collections of selves.” ~ Wallace Linden
“The question we now face, both as people and as organizations, is how we handle these connections, how we handle these collections of selves.” ~ Wallace Linden
Unfortunately, Wallace has not satisfactorily expressed the intentions of the post. The evidence? The many, many comments from Second Life users who have failed to understand what Wallace was driving at.
“One question that’s interesting to contemplate is whether your avatars will share that digital identity card.” ~ Wallace Linden
“The interesting conversations here will be about what kind of value we’re looking for, and what kind of tools we need. The answers won’t be the same for everyone, of course, but they will be important to everyone as the various digital contexts we inhabit continue to converge.” ~ Wallace Linden
I believe that the above statements, combined with years of precedence of blog posts made too late, got people jumping to the wrong conclusions. They are seeing some sort of linkage between Second Life account names and other identifications, and have gotten the impression that such a thing has already come to pass, launch date to be announced within days.
I see that Wallace, however badly he has performed expectation management, however poorly he has expressed his intention, is genuinely looking to elicit responses about what Second Life users want with regards to what identifications they do and do not want to share. I see him looking at tools that will assist us in both creating links, and in suppressing such links, between our different aspects of identity.
“I get a lot of benefit, both personal and professional, out of being the same person in many different online contexts.” ~ Wallace Linden
“But you shouldn’t necessarily be forced to make the same associations I do. If you ask most people, making those connections should be opt-in. Not everyone sees the same value in such links.” ~ Wallace Linden
Wallace, when many people get the wrong impression about something, you have not successfully communicated your ideas. Communication has failed.
As a counterpoint to this blog post, I’ll point you to Diary of a Paranoid Mysql Upgrade by Charity Linden, and anything written by FJ Linden. Clear and concise, with good expectation management and intent stated clearly and upfront, their posts are a joy and a relief to read. Hey, Charity, could they pay you enough for you to take the post as communications Linden?
Photo: Von Cellar School