Linden Lab announce Viewer 2.1: voice morphing now available

First – some cynicism on what is otherwise a noteworthy announcement. It’s hard to imagine that it’s spontaneity that led to a fairly significant viewer upgrade a day after laying off 30% of its staff. It’s a move that will be seen through by a lot of Second Life residents for what it is: a carefully planned PR exercise to take the focus off the cutbacks whilst emphasising it’s ‘business as usual’.

On to the detail: aside from a bunch of bug fixes, the flagship for 2.1 beta, is the availability of voice morphing. For an extra fee of L$750 per month you can buy a pack of five voice morphs, with five different packs available. It’s a feature that will go down a treat with a lot of Second Life users and a lot will pay for the privilege – though the Lab obviously forecasted the revenue wouldn’t be enough to cover their wages and salaries bill as it existed a week ago.

You can download the alpha version now. Of course, I’m not sure how you have a 2.1 betaalpha before a 2.01 release version is on the horizon, but maybe that’s just me. I did try checking out Voice Island but was just given an error – either because it’s full or because I tried accessing it from an older Viewer version.

Merged realities – events and issues for virtual worlds

Sexy Avatar from Koinup1. Linden Lab have started providing more illustrations of the potential uses of the new Shared Media functionality that was rolled out this week with Viewer 2. More of our thoughts on Viewer 2 in coming days, but one small pocket of resistance appears to be coming from SL musicians, as the new search functionality as it currently stands is impacting the ease with which people can find live music events. Grace McDunnough has a good sum-up on the issue here.

2. Want to help fund entrepreneurs in developing companies while scoring something for yourself? Why not buy an Avatar Dog t-shirt or download our discussion paper on policy agenda-setting and virtual worlds!

3. The response to the Second Lie column has been forceful: people love his sense of humour. If you have a question about pretty much anything Second Life, why not ask Second Lie to shine a light into the darkness for you? Every column generates money for the SL Relay for Life too.

4. Picture and machinima hub, Koinup, have announced they are offering mobile phone wallpapers via Nokia’s Ovi Store.

5. Back in 2008 we mentioned a University of Sydney student was completing research on journalism and Second Life. That research is now available here. It appears to be a very readable and balanced piece of scholarship. The abstract:

This thesis analyses the interaction of journalism and governance in the virtual world Second Life. It examines the structure, practices and influence of journalism in Second Life and explores the nature and communicative aspects of governance in this virtual world. As virtual worlds attract growing numbers of subscribers and social interaction increasingly moves towards the online environment, it is crucial to understand the practices and conventions which structure human interaction in these spaces.

To explore these concerns, a close critical analysis of Second Life was conducted, based upon academic literature, interviews and a content analysis. Eight interviews with significant journalists in Second Life were conducted and a content analysis of thirteen publications was undertaken. Yochai Benkler’s theory of social production provides a theoretical base which frames the nature of Second Life as participatory, collaborative and networked, and defines the relationship between media and governance using the concept of a networked public sphere.

Practices of journalism in Second Life display a combination of traditional, professional, gatewatching and participatory, networked, gatekeeping characteristics, and it perform numerous roles in mediating communication. Second Life publications facilitate active and abundant conversation between residents, facilitating a networked public sphere. Linden Lab uses a variety of strategies to communicate governance discourses to users. Despite the similarity between normative and Second Life journalism, it has a negligible influence over the structure and direction of governance.
The disconnect between journalism and governance in Second Life raises questions about individual freedom and collaborative production in virtual worlds, challenging existing understandings of online interactions.

Second Life 2.0: sneak peek of the new viewer

Back in June last year, we gave a sneak peek of the Second Life 2.0 viewer. At the time, Linden Lab stated it was only a very early iteration of what would be the final product. The imminent announcement by the Lab of the public beta for Viewer 2 certainly adds weight to that claim, given the much larger feature set of the near-final product.

Here’s the June 2009 version:

And thanks to some Viewer 2 documents accidentally placed on a public fileshare by the Lab, here’s a glimpse of the new (German) viewer:

(You can view the full size version here)

Cosmetically, things have obviously come a long way over the past 9 months. Under the hood, there’s also some big changes. Shared Media now allows for greater use of web content in-world. The viewer itself has the full web browser feel happening, which will no doubt engender some debate amongst longer term Second Life residents. The right hand favourites bar is certainly a big win compared to the current mess.

There are also other minor changes. Content ratings have had some name changes: ‘PG’ regions are now ‘General’, ‘Mature’ is now ‘Moderate’ and ‘Adult’ remains unchanged. Search functionality has been further tweaked with the Lab claiming a more intuitive search experience. Another plus: the system requirements for Viewer 2 are no different to version 1.23, so no-one is locked out from upgrading. Version 1.23 will remain viable until 30 days after version 2.1 is released – version 1.22 is now on a (deserved) 30-day countdown to extinction.

Overall, Linden Lab deserve kudos for delivering a significantly revamped viewer that should make using Second Life markedly easier for new residents in particular. Linden Lab have consistently stated their commitment to improving the user experience and this is one of the more concrete examples of how that is now being delivered. The proof of Viewer 2’s success will only come with widespread use, but initial impressions are positive. Of course, Linden Lab need to pull off a usability coup to ensure ongoing growth. Combined with potential improvements in grid performance, the horizon seems a little brighter than it has been in a while.

Over to you: what do you think of Viewer 2 from the brief glimpse provided? Is it a revolution or just steady evolution?

Update – here’s some other reactions:

1. Tateru Nino has a great roundup of features.

2. Linden Lab’s announcement, including a quick tour:

Does a cross-platform interface make Second Life a second-class application?

Is a cross platform application UI really all that good for users?If you’re a Mac user, you know you’ve got access to a whole slew of first-class applications. That is, apps that follow the user-interface style guidelines for the Mac. Painstakingly developed and tested over time, the guidelines ensure consistent layouts of menus, options and hotkeys, so that you don’t spend your time struggling to work out how to do the familiar, when you should be getting on with gaining expertise in the unfamiliar.

Windows also has it’s own user-interface conventions (though they are not so strongly adhered to), and Linux has its own body of user-interface conventions also (though mostly just a matter of custom).

The thing is, the applications that follow those local rules are quite simply easier on the user, and that gives them a popularity boost right there. You don’t have to think about the hotkeys for saving or quitting. You don’t have to search high and low to find preferences. Your first-class applications are all laid out in the same way, where they have anything in common.

Second Life, however, isn’t a native first-class application on any of the three supported platforms. It sports an interface that’s somewhat alien to all three. My contention here is that perhaps an attempt should be made to actually give the Second Life viewer an overhaul and actually give each platform a native-style first-class UI.

i.e: Have the Mac viewer follow the Mac UI conventions for menus, hot-keys, drag and drop. The whole nine-yards. Windows and Linux viewers should get their UI reworked to follow their local conventions, too.

Sure, there’s a downside to this. More limited opportunities for cross-platform tutorials and documentation, you’d need to triple-up in some cases. Plus extra work from developers and QA.

The question is, however, who are we supposed to be making the viewer UI easier for? Documenters, devs and QA staff, or the actual users? The unified cross-platform interface doesn’t do the user much in the way of favours, and frankly not many second-class applications ever really hit the heights of popularity on any platform. Without following native user-interface conventions, you’re ultimately deprecated somewhat by the very people you need to win over: the actual users.

Ultimately, though, this is something that needs to be proven out by experiment before you can say for certain that a first-class native-conformant UI will do a better job than the existing second-class UI.

With a variety of third-party Second Life viewers out there the question is, who will be the first to try the idea out? I don’t think it will be Linden Lab.

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