Linden Lab CEO responds to technical issues of the past week

The Official Linden Blog is carrying a lengthy post from CEO Philip Rosedale. Its premise is a revamp of Linden Lab’s mission statement but it’s also an exposition on the future of Second Life in Rosedale’s eyes.

First, he admits to how frustrating the problems of the last week have been for residents. He then stated that the new physics engine (currently in beta) will address a lot of those issues. He’s cited the first half of 2008 as being focused on stability. Many would argue that the second half of 2007 should perhaps have been about stability as well.

Second, Rosedale admitted that “we need to create new and different ways to communicate more often and more clearly with the community”. I doubt anyone would argue with that and the few people who are left that frequent the Second Life forums wold argue there were already some useful mechanisms in place thaty were gutted months back. The commitment by Rosedale to a monthly blog post is encouraging but far from a comprehensive communication strategy. Effective communication needs to come from all facets of the organisation, not just the CEO. Some steps have been made in that regard but it’s well and truly a work in process.

What wasn’t said in the post? Well for one, no mention of further internationalisation of servers, which makes me wonder how close, if at all, the Australian servers are as we reported last week.

One statement of Rosedale’s with which I’d agree wholeheartedly: “The rocket is lit. Virtual worlds are finally real”. There’s no doubt about that at all. The trouble is, the rocket doesn’t launch some of the time, crashes after launch other times and even when it gets into orbit it can undergo decompression for no obvious reason. Here’s hoping in six months that the launch pad is still there and is having a much better launch record.

Previous Posts