The Watch – virtual worlds in the news

1. The Guardian (UK) – China used prisoners in lucrative internet gaming work. “As a prisoner at the Jixi labour camp, Liu Dali would slog through tough days breaking rocks and digging trenches in the open cast coalmines of north-east China. By night, he would slay demons, battle goblins and cast spells. Liu says he was one of scores of prisoners forced to play online games to build up credits that prison guards would then trade for real money. The 54-year-old, a former prison guard who was jailed for three years in 2004 for “illegally petitioning” the central government about corruption in his hometown, reckons the operation was even more lucrative than the physical labour that prisoners were also forced to do.”

2. Kotaku (USA) – In The Virtual World, His Fiancée Never Died. “”Obviously, I can’t bring people back to life,” Jon Jacobs recently told me. Obviously. It was morning when he told me that. He was on his way to work in Los Angeles, chatting with me on his cell phone. His wife, a singer named Cheri, was driving him to work that day. He and I were discussing his former fiancee, a lady named Tina Leiu and the best gaming pal Jacobs ever had. Jon is a colorful guy, known to some as Neverdie and known by those same people as a “gaming celebrity.” His life is full of moments of Jon Jacobs doing spectacular things, some of them chronicled in his book “The Book of Omens (The Magical True Adventures of a Self-Made Movie Star)”, others performed digitally in online gaming worlds. There’s usually something awesome going on in Jon’s life, though what happened to Tina a half-decade ago was genuine tragedy.”

3. IT Business Edge (USA) – Organizations Investigating Virtual Options for Training, More. “There is sometimes a fine line between snark and insensitivity. Believe me, I know, having crossed it many times. In 2009 I wrote a post in which I gave an undeserved hard time to Julie Shannan, a Texas State Technical College student who earned a virtual media design certificate in Second Life, while trying to make a point that virtual worlds were no substitute for the real thing. Shannan took the time to issue a thoughtful response, which was more than my snark deserved.”

4. Hypergrid Business (Hong Kong) – Why my autism project left ReactionGrid. “In April of 2011, I canceled my subscription to ReactionGrid. The reason why I selected ReactionGrid and the reason why I canceled my subscription are the same –services offered and customer support. I do volunteer work for the autism community, and among the projects that I am developing is the use of OpenSim as a virtual world for people who have an autism diagnosis. There is an active autism community in Second Life, but most members cannot afford to own land due to the high monthly tier costs. There are also parental concerns about younger people with autism being in the unmonitored areas of Second Life that may have a high sexual content.”

5. The Canadian Press (Canada) – Little buyer’s remorse for real money spent on virtual goods in social games. “No bags or boxes are needed, but consumers are piling up virtual goods in social games with no slowdown in sight. Never mind that it’s real money being spent on fake stuff. Gamers want the experience and they know what they’re getting, says the CEO of Antic Entertainment, an independent game studio in London, Ont. “They play the game and when they buy, there’s very little buyer’s remorse,” said Fredrik Liliegren, whose company has launched “Junk Wars” where gamers buy virtual parts to build their own combat vehicles. “Junk Wars” players have spent as little as 10 cents and up to $160 on a part, Liliegren said.”

6. Montreal Gazette (Canada) – Disney struggles to turn social gaming into magic potion. “Walt Disney Co. wagered that its acquisition last summer of game developer Playdom Inc. would help bring Mickey, Snow White and other familiar characters to a new generation of fans who play games on social networks. The bet has yet to pay off. Disney’s $563 million investment was a key component in a broad restructuring of its interactive group intended to put the perennially money-losing division on the road to profitability. It signaled a strategic shift away from traditional console video games, to focus on emerging opportunities online and on mobile devices. But so far, Disney hasn’t found the magic to fix what ails its Interactive Media Group, which includes Playdom, Disney’s Web properties and its games business. Losses widened to $115 million in its most recent quarter ended April 2, compared with $55 million in the same period a year earlier.”

7. Forbes (USA) – Why Playing Video Games Might Make You Fat. “According to new research by Jean-Philippe Chaput, Trine Visby, Signe Nyby, Signe Nyby, Lars Klingenberg, Nikolaj Ture Gregersen, Angelo Tremblay, Arne Astrup, and Anders Mikael Sjödin conducted at the University of Copenhagen; playing video games like Electronic Arts’ FIFA 11 will make you fat. Their recent study was published in the American Journal of Clinical Nutrition. Dr. Chaput has been a leading researcher at the Healthy Active Living and Obesity Research Center at the Children’s Hospital of Eastern Ontario Research Institute in Ottawa, where he has focused on causes for over-eating and obesity. Two such causes are video games and lack of sleep, and one can see how those two things overlap with hit games like Activision’s Call of Duty: Black Ops and sports games like Madden NFL 11 in the U.S. and FIFA 11 around the globe.”

8. Reuters (Canada) – Analysis: Sony’s breach a hiccup to online game phenomenon. “When service was finally restored to Sony Corp’s PlayStation Network earlier this month, millions of customers rushed back to it, impatient to get back to battling friends in sports or shooter games. It was hardly the response many had expected after a major security breach, one that shut down Sony’s games network for nearly a month in the United States and exposed the personal information of more than 100 million customers. While the Sony incident has made headlines and produced lawsuits, it has also made clear that security worries are not about to derail the up-and-coming online gaming industry. “Some gamers are more concerned about the lack of online access than a personal information breach,” said Ted Pollak, portfolio manager of the video game industry focused Electronic Entertainment Fund.”

9. ReadWriteWeb (USA) – Improving the Online Customer Support Experience. “Two new apps are helping improve the online customer experience by tying in advanced communications technologies in interesting ways. The apps, MyCyberTwin and Radish System’s ChoiceView, offer to remove some of the misery and tedium involved in getting help and have wide potential applications in customer support, problem resolution, and other situations. Deplolyed properly, they could increase conversion rates and improve the delivery of online customer service. Let’s take a closer look at both.”

10. Massively (USA) – The MMO Report: The throne of agony edition. “This week on the MMO Report, our very own mountain man, Casey Schreiner, decided to grace us with his presence after taking off a week for his birthday. I mean, really… where is his loyalty? Thank goodness he returned because the internet would have exploded if we had to see another flawless MMO Report from Morgan Webb. The internet can’t take that level of perfection. At any rate, this week we discover just how awesome Massively is as Schreiner reports on our report of the Bungie MMO rumors; then we find out that Second Life may be just as weird as we thought it was; next, the power of the Guild Wars 2 Engineer has inspired Casey to tackle the next level of greatness; and lastly, we find out what can no longer be contained in Casey’s Mail Bag.”

The Watch – virtual worlds in the news

1. PC World (USA) – Companies Explore Private Virtual Worlds. “Meetings, conferences and training programs in a 3D virtual world such as Second Life can be more engaging and productive than traditional online sessions and phone calls, and much less expensive than face-to-face meetings requiring travel. But some companies aren’t willing to take on the security and compliance risks of using a public platform and are instead opting for private virtual worlds created behind the corporate firewall. “Once it’s on your platform, behind your walls, it has the same security as any other intranet application,” says Steven Russell, a research scientist at Siemens Corporate Research. Siemens employees study product prototypes using OpenSim, an open-source platform that simulates the user interface, content and scripting functionality of Second Life.”

2. Information Week (USA) – DOD Explores Virtual Worlds For Military Training. “There’s no completely realistic way to prepare a soldier for the experience of today’s combat situations, in which they must battle hidden improvised explosive devices (IEDs), elusive terrorists, and other unfamiliar enemies in physical environments that are often new to them. The Department of Defense is trying to come pretty close, however, by training soldiers with a variety of tools similar to computer games that create virtual worlds simulating environments and situations soldiers may encounter during warfare. The American Forces Press Service, or AFPS–the press agency of the DOD–has posted a six-part series highlighting the department’s virtual training technology on its website. The Enhanced Dynamic Geosocial Environment, for example, prepares soldiers for encounters with IEDs and other types of explosive devices by simulating the type of physical environment in which they might find them, as well as the explosion and damage these devices create. A video demonstrating EDGE is available on the AFPS website.

3. NBC Washington (USA) – Operators of Virtual Worlds Fined $3M. “Hundreds of thousands of children under age 13 had their personal information illegally collected and disclosed and now the companies responsible are paying millions of dollars in fines. The Federal Trade Commission said the operators of 20 online virtual worlds have agreed to pay $3 million to settle charges that they violated the Children’s Online Privacy Protection Rule (COPPA). The FTC said Playdom, Inc., operated 20 virtual world websites where users could access online games. Some of the sites were directed to children. The complaint alleges that the company collected the children’s ages and email addresses and then enabled children to publicly post their full names, email addresses, instant messenger IDs, and location on personal profile pages without parental consent. The FTC rules require that website operators notify parents and obtain their consent before they collect, use or disclose children’s personal information. The FTC alleged that Playdom failed to meet these requirements.”

4. Hypergrid Business (Hong Kong) – HuzuTech releases social virtual worlds platform. “HuzuVirtual is a brand new technology from HuzuTech, which promises to revolutionize the rapidly evolving social gaming market. The technology allows the creation of stand-alone, browser-based, online worlds – which can be played on any device, by multiple players. Huzutech today launched Paperworld, a technology demonstrator, which shows how social networks, virtual worlds, online communities and massively multiplayer games are all now intersecting. Paperworld offers an example of how companies can combine the mass appeal of social networks and online communities with the entertainment and engagement of multiplayer games and virtual worlds.”

5. defence.professionals (USA) – Virtual Worlds Form Defense Training Frontier . “Five years from now, if Frank C. DiGiovanni has his way, warfighters from every service will learn aspects of their trade on a world in cyberspace. The Defense Department will save money, time, and ultimately, lives, he said, and it’s his job to make that virtual world a reality. DiGiovanni is director of training readiness and strategy in the office of the deputy assistant secretary of defense for readiness. He’s also a retired Air Force colonel and a senior aviator. “I’d love to see it happen in the next 18 months to two years,” DiGiovanni said in an interview with American Forces Press Service. “Realistically, a full-up world is probably five years away.” Over the next five years, the Defense Department will build that world in cyberspace, where the men and women of the armed forces will take another step forward in the transition from analog to digital technology that began with the public Internet and DOD websites.”

6. Global Times (China) – National stereotypes find life in fantasy worlds. “”I don’t think China should keep helping North Korea,” my friend boldly declared the other day, “You can’t trust Koreans.” “Why?” I asked. “Simple,” he said, “I was playing online with three North Koreans on the same team as me the other day, and they only talked among themselves and kept leaving me to die.” My friend’s extension of online games to international politics might be absurd, but virtual worlds are starting to play powerful role in how people see each other. This is especially the case in Asia, where online games eat up the attention of millions of young people. When I was at university four years ago, it was normal for me and my friends to spend the entire weekend in Internet cafes. Some of us even fell asleep there. It may sound weird, but the legions of Chinese in online games have an effect on how the world perceives us. Think about physical sports. The Italian reputation for being cheats and sneaks may be undeserved, but it persists in part because of the dirty way Italian soccer teams play. Equally, the Brazilian reputation for style and grace comes about, in part, because of their dedication to playing a beautiful game. ”

7. Mashable (USA) – Why Online Communities Are Redefining the Concept of Local. “When we talk about community, we talk about places and spaces. But online communities transcend geography. That tends to mess with our heads. In trying to understand the new, it helps to fall back on the old, using metaphors drawn from familiar sources. Cities have streets, blocks and neighborhoods. Why wouldn’t virtual worlds have the same? In the ’90s, when we started to colonize cyberspace by the hundreds of thousands (and then by the millions), virtual cities became all the rage. Academics and technologists argued, in all apparent seriousness, that we would click on a 3D picture of a supermarket to go shopping, then wander our avatars down virtual streets to go to our next task. Yahoo bought GeoCities — a collection of homepages organized by neighborhood. AOL and Tribune launched Digital City. Corporations from Citigroup to SAP moved into virtual terrain.”

8. Gamasutra (USA) – NCsoft Shutting Down Western Lineage Servers.”After over 12 years of operation, NCsoft said the North American servers for its MMO Lineage will be shut down on June 29, saying the aging title “is no longer financially viable in the West.” In an FAQ explaining the move, NCsoft said it had to make “a hard decision based on the business performance to focus our resources to make those games provide the best play experience as possible for our customers.” The company is no longer accepting new subscribers for the game, and will allow anyone to play for free while the servers remain up. Current subscribers will have any unused time refunded, and will receive two months of free game time in three other NCsoft titles — Lineage II, Aion and City of Heroes — as well as an activation code for the subscription-free Guild Wars.”

9. VentureBeat (USA) – National Geographic virtual world Animal Jam hits a million kids. “National Geographic Animal Jam is a rarity as a successful kids virtual world. The online world is announcing today that it has reached a million registered players in seven months. Sure, virtual worlds have lost their luster and Animal Jam isn’t growing as fast as Facebook. But there aren’t that many worlds aimed at kids ages 5 to 11 that have taken off like that lately. Animal Jam was created by Salt Lake City-based Smart Bomb Interactive, which licensed the National Geographic name. Kris Johnson, chief executive of Smart Bomb Interactive, said the growth rate has exceeded all expectations and that the property has spread through word of mouth.”

10. PC World (USA) – Tell Your Boss: Play Video Games, Work Smarter. “It’s safe to say that employers generally frown on workers who play video games during work time. As common sense dictates, you’re obviously not working when trying to win virtual gold by playing World of Warcraft or stealthily assassinating the enemy in Call of Duty: Black Ops. But gaming outside of work or even during breaks at the office can help you in ways you might never have thought possible. Indeed, studies show that gaming can boost your ability to multitask, make faster decisions, work better in team environment, and find solutions to real-world problems. Can WoW help you pack more action into the work day? Playing any one of the titles in the Half-Life and Half-Life 2 franchise can get the adrenaline flowing. As you assume the role of Gordon Freeman, you must constantly make split-second decisions when trying to decide how to kill one of the thousands of enemies you encounter. You also have to quickly decide which weapon to use, all the while trying to solve puzzles in order to advance to the next level. The decision-making process on which you rely in Half-Life or any one of hundreds of other action-game titles is called probabilistic inference. You use the thinking process to draw conclusions and make decisions based on incomplete information and fact patterns, reported researchers in Current Biology.”

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