Interview – Gizzy Electricteeth (Kelly Daly), IBM

Gizzy Electricteeth (aka Kelly Daly) is another Australian in SL that has been a very active participant in a range of areas. As training and technology lead for IBM Australia in SL, she’s busy enough. On top of that she’s played a training role for Aussie residents, recently commencing the Prim School series on ABC Island which shows residents how to create objects in SL.

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We caught up with Gizzy this week to find out a little more:

Lowell: Tell us a little about yourself – where did you grow up, get educated etc?

Gizzy: I was born in Adelaide, and got dragged kicking and screaming to Ballarat when I was 5 (apparently that’s too young to move out of home – I asked!!). My formative years were all spent there, up to and including my Bachelor degree in computer science from the University of Ballarat. It was here that I also started working for IBM part time while in the final year of that degree. Once my degree was complete I moved to Melbourne (still working for IBM), and started my masters at RMIT part time. This took a LOT more years than intended as part way into it I was enlisted to give tutorials and labs, and then later to be a replacement lecturer for several subjects when the usual lecturer was unavailable. This all culminated in lecturing my own web subject, emergency lecturing some database subjects, and continuing working giving labs and tutorials in most of the subjects which I had already completed. The result was my Masters took about 4 years longer than intended =)

I am owned by three completely loony cats – the youngest of which is named Linden (thanks to my fiance!!).

Lowell: Where have you worked prior to IBM?

Gizzy: I have been ten years now with IBM – prior to that were the usual round of part time uni jobs at random computer shops, pizza shops, etc πŸ˜‰ And the RMIT thing (more “while at” than “prior to” =) )

Lowell: Can you describe for us your current role at IBM?

Gizzy: My role at the moment is training and tech lead in Second Life building projects, also research and rapid prototyping for potential SL projects. My role about a month ago was as a Linux Kernel developer.

Lowell: What are IBM’s objectives for their presence in SL? And where does the IBM Australian Development lab fit in?

Gizzy: We are researching and learning as much as we can on virtual worlds. I say virtual worlds here as we are not focussed solely on Second Life, but over a large range of products. IBM’s aim is to assist in making virtual worlds ready for general consumption for both business and home.

Earlier in the year, IBM’s CEO, Sam Palmisano, announced $100 million USD to be spent on research into ten key focus areas which were chosen through an “Innovation Jam”. Employees, family members and friends were all asked to submit ideas on how they think IBM could improve areas such as environment, work and life balance and health, technology, etc… Virtual worlds was one of the top areas of interest shown through this, and therefore was a part of this funding announcement. In fact, Sam made this announcement in the forbidden city, Beijing in real life AND Second Life simultaneously =)

The Australia Development Lab fits into this by being the Australian arm of the emerging business organisation created around virtual worlds as a result of Sam’s funding. We currently have a team of two people working full time in this area (myself included), and a whole host of others who volunteer their time to increase their knowledge in this arena (and to have fun – because they love it!)

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Lowell: Can you tell us about some of the projects you’ve been involved in, including the Australian Open project?

Gizzy: I have been involved mostly in internal build projects such as IBM PartnerWorld, ADL, several client demos and a little with the Sears and Circuit City builds. And, of course, the Australian Open.

The Australian Open was the first large customer build that I have been involved with. We had a three person development team (myself on building, my Australian colleague on scripting, and a US based colleague on graphics – displaying the collaborative nature of working within Second Life πŸ˜‰ ). Each of us assisted with all areas of the build, although for the majority of this project we kept to our defined roles, and that really seems to work well on larger scale projects. We had a live feed of ball positioning data coming from the IBM technical team onsite, which we could then manipulate into SecondLife coordinates and recreate the game on the tennis court in our island just a few seconds behind reality. Using this data we were able to determine where a player would need to be standing to hit the ball, and move a pose ball to this location so that we could have an avatar sitting on the pose ball and look to be playing the game of tennis. This provided people with a view of the ball coming at them as if they were the played on the court. Ever wanted to be Federer? We also had live data of all match information – scores from past and present matches on all courts throughout Melbourne Park, scheduling information, etc. These were able to be seen at all times on various score boards and match update centres throughout the island, and also via a heads up display that could be used from anywhere within SecondLife. The build itself took a great deal of detail from the real Rod Laver Arena and the surrounding grounds, right down to a virtual recreation of the tennis ball shaped Garden Square at the back of the arena. All of this build was based on photographs.

There is a YouTube demo of the Australian Open build here.

IBM as a whole has been involved in MANY more projects, and we have people from all over the world working on both internal (IBM) and external (customer) projects.

Lowell: What specifically about SL limits you achieving what you’d like to in projects?

Gizzy: I am VERY MUCH looking forward to learning how to use sculpted prims in Second Life =) And some better scripting!

Lowell: Have you had any involvement with other virtual worlds and if so which one/s?

Gizzy: Personally, I have not looked much further than Eve Online or World of Warcraft. I spend so much time inside of Second Life that I no longer seem to have a first! =)

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Lowell: What excites you most about your work in SL?

Gizzy: At the moment the same thing that excited me about teaching at RMIT – seeing people grow and learn as a result of information that I can share with them =)

It is also exciting working with new technologies before they become mainline, working out what can or cannot be done with these technologies. It is a lot of fun =)

Lowell: Any predictons you’d like to make about SL development over the next year?

Gizzy: Not necessarily a prediction so much as a hope… Linden Labs have open sourced the client and there are rumours of the server to follow. With my Linux and Open Source/Open Standards background, I would truly love to see this come to light.

Lowell: Three favourite places you keep coming back to in SL?

Gizzy: DE Designs (my avatar is ALWAYS dressed in stuff from here!!)

The build of the Yankee Stadium by the Electric Sheep Company was very much an inspiration when we decided to do the Australian Open:

I don’t know that there is another single build that I keep returning to more than any other (apart from my own current projects through necessity ;)…

I love to look around at other pretty builds – places where the architects have ignored real world constraints and built for what works within SecondLife… Such as Text100 Island, ABN AMRO and almost any build by Dalian Hansen (he is TRULY an inspiration), Electric Sheep or Aimee Weber.

Doing Business in Second Life by Skribe Forti

Aussie SL resident Skribe Forti has directed a machinima video entitled ‘Doing Business in Second Life’. Skribe is part of virtual marketing firm Inside This World and the video provides their perspective on Second Life and its business opportunities.

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A figure of $40 000 figure for development costs on an island is quoted as a ballpark for business. That amount of money could certainly be spent (and more) but I’m also aware of a number of islands under development for nearly half that – more on those in coming weeks. I’m also not sure that the ability to get people in a room in Second Life for a group hug is necessarily a selling point πŸ˜‰ Major kudos though for an overview of both the upside and downsides of SL for business and brands.

Overall, well worth a view.

Australian Popularity contest – May 2007

We had a lot of positive feedback the last time we showed the performance of Australian presences in SL, so we thought it time to revisit. One thing that hasn’t changed since last time is the fact that the two major presences are the BigPond and ABC islands.

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Some other Australian presences and their respective traffic:

1. Australia Sim -2776
2. Terra Incognita (Uni of Southern Qld) – 937
3. Esperance Island (AFTRS) – 244
4. RMIT Ormond Island (Public) – 298

Some of the traffic figures continue to place Australian locations well and truly in the big leagues. That said, the traffic statistics themselves are at best indicative, change every day and are also being removed in future updates. Hopefully the replacement functionality will provide an even clearer picture.

(Methodology: one-time sample (Saturday 26th May at 1.15pm AEST) utilising SL search functionality)

Icons under scrutiny

As reported on news.com.au, there’s increasing scrutiny of iconic Aussie landmarks in SL and the copyright implications of their use. The two under the microscope at this stage are the Sydney Opera House (found on both the BigPond islands and the Australia sim) and Uluru (on the BigPond presence).

The news.com.au article asserts that Telstra have confirmed they didn’t approach the traditional owners of Uluru for permission, so this is a grey area that may to attract a lot of attention. An article in the Sydney Morning Herald however, quotes Telstra denying breaching any copyright. Either way, the resolution of the issue will set a precedent that will hopefuly provide some clarity for future development.

What are your thoughts – should people be free to replicate iconic Australian landmarks in a virtual world? And if so, under what conditions?

(Thanks to the Mindtracks blog for pointing to the story)

Wrap-up of AIMIA NSW Intimates: The Future of Virtual Worlds

On Tuesday evening the AIMIA “Future of Virtual Worlds” (Part 2) was held at the The Shelbourne Hotel in Sydney. Over 60 people attended from a variety of business, government and technology groups – either the first time or to find out more about SL.

The wide variety of community representation meant the panellists; Chris Collins (Business Analyst and Developer, Linden Lab), Abigail Thomas (Head Strategic Development, ABC Innovation) and Nick Abrahams (Partner, Deacons’ Technology, Media & Telecommunications Group) had an attentive and questioning audience during the panel discussion that followed their respective presentations.

The technological development’s indicated by Chris in regard to the “look” of SL through new sky rendering along with “Spatial Voice” heralds some important changes to the way poeple interact in SL. The “Spatial Voice” innovation alone should see some changes to both demographic use and the interactions of SL residents provided bandwidth issues can be resolved. to this end Chris indicated that Australia can expect a hosted server “real soon now”.

Abigail Thomas’ presentation on the success and development of ABC island was likewise well received. The island itself ranks as one of the top Australian visitation sites across SL. Abigail explained that the development of content by SL residents in the ABC Sandbox area was the most popular of the areas curently being used, moreso than the other areas that have been set up to reflect various ABC popular shows such as JTV.

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(L to R: Nick Abrahams, Chris Collins and Abigail Thomas)

A highlight of the night was Nick Abrahams. An exploration into the legal ramifications of ownership, activity, authority and jurisdiction, his entertaining look at SL and the law was indicative of how virtual world technology is both a pioneering area in technology, opportunity and behaviour. He covered the recent sex and child protection issues as well as gambling and money laundering and it seems fairly apparent that the concept of SL as a game is well and truly over. With the impending regulation from world-wide authorities to curtail illegal activities, the problems of jurisdiction and legal liability is one that this technology has now pushed to the fore of policy discussions for governments.

Nick Abrahams was positive in his view of the direction that this would take and indicated to the audience that perhaps the nature of SL and its technological development in concert with regulatory authorities, would mean that those wanting to take part in illegal activities may find this difficult due to the nature of the community that SL is inspiring and the globalisation of communication.

Tuesday’s event was moderated by SLOz’ very own Lowell Cremorne. AIMIA’s first venture into conducting this kind of information gathering over a series of presentations and panel discussions was a positive for both SL and the many people that attended. Whilst there may have been some present not too sure what it actually is all about, there is a definite interest in wanting to be part of SL.

Smart Internet and business in SL

Smart Internet, a joint venture between a range of universities, State Governments and industry, has released a report called ‘Business in Second Life: An Introduction’. Authored by Swinburne University-based Senior Researcher Mandy Salomon, it provides a comprehensive overview of the current state of play in SL for Australian business.

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Mainstream media and Lowell’s public appearance

Crikey.com.au have covered Second Life twice this week, firstly in relation to crime, then a discussion on lawlessness and research and development issues.

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Similar issues are likely to be discussed at the Australian Interactive Media Industry Association forum on Tuesday 22nd May. Titled The Future of Virtual Worlds, it features Chris Collins (Logan Linden) from Linden Lab, Abigail Thomas (Abi Goldflake) from the ABC and yours truly as the moderator. Registration required on the AIMIA site.

LukeConnell Vandeverre – postscript

The response to our interview with Hope Capital’s LukeConnell Vandeverre has been significant and on the whole very critical. A few days ago I sent LukeConnell an IM offering a follow-up interview as an opportunity to address the serious allegations being made about the WSE and the World Trade Centre deal.

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Today I managed to catch-up with LukeConnell via IM to again offer the forum for a reply to allegations. I stated that a key theme throughout the response to the story was the concern around his qualification to run Hope Capital and the allegations of fraud.

His response was (published with permission):

“Forums are almost always the main hang out for rumours, slander, false and misleading information”

He then requested that a further statement be added to this article:

“There have been a small group of individuals making serious false allegations about the World Stock Exchange and are working to create rumours in order to create downward pressure on all shares in market. The malice (sic) intent of such claims is very clear. It is to be expected that such actions would be taken by certain members due to either: an IPO not Approved, intention to start a competing exchange, losses due to poor investment decisions or jealousy”

The story of financial security in SL is obviously not over and it’s an issue we’ll continue to follow closely.

Corporate backlash, Australian style?

Hamlet James Au from New World Notes is interviewed by Henry Jenkins and one key point raised was Au’s assertion that:

“For the most part, there is no tension, because the native participatory culture hardly knows the corporations are even there, or care all that much that they are. Residents have scant or limited interest in their ‘colonization’ “.

In an Australian context this claim doesn’t ring true for me – the small active Australian population means that we well and truly notice the corporate presence. I’d even go as far to say that primariliy due to Telstra’s presence, a significant proportion of Australians actually owe their existence in SL to effective corporate promotion. This makes the dynamic very different and is likely enhancing the level of feeling either way in regard to the increasing presence of business. Although there’s not being any significant backlash against Australian corporations to date, you can be sure that most Aussie residents of SL know of the corporations who are there.

Au is dead right that business in SL is only one facet and that creative individuals are the lifeblood of any virtual world experience. For better or worse though, the two aspects are intertwined in a sigificant way now.

Hope Capital – the debate continues

Cyberland CEO Shaun Altman has responded in detail to some claims made by Hope Capital CEO LukeConnell Vandeverre during our interview on Friday evening.

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Additionally, World Stock Exchange non-executive director, IntLibber Brautigan has waded into the debate backing the Hope Capital CEO and calling into question Altman’s motives and alleged the involvement of Anshe Chung.

SLOz has placed an enquiry via Anshe Chung’s website asking for confirmation of any shareholdings in regard to Hope Capital.

Our objective in covering this story is transparency given the centrality of stock exchanges in the financial life of any world. Virtual money or not, financial security in SL is worthy of ongoing scrutiny. We take no position on the character or motives of anyone, we just report events that occur.

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