Linden Lab zones out.

Mainland sim

Jack Linden has made a heads-up post about new policies to be implemented concerning zoning and advertising on the Mainland sims in Second Life. There is no word yet on when these policies will be enforced, just a brief message intended to reduce panic and confusion when further announcements are made in the future. Unfortunately, the post itself brings with it much confusion, as there is very little in the way of detail concerning what the policies will actually entail, or how enforcement is to be brought about.

In the Zone – or out of it?

Jack’s post implies that zoning will be applied only to new Mainland sims. Considering that the goal of zoning is to improve conditions for Residents using this land, what does this imply for existing Mainland sims, which will presumably remain unzoned?  It would seem that if there is no retrofitting of zoning, existing sims will become marginalized – poor cousins to the more attractive zoned regions. However, picture the uproar that would be caused by retrofitting covenants into previously unzoned sims – imagine the governance required to go through with such a scheme.

Advertising – stronger measures required?

We only have vague hints as to what measures might be taken regarding advertising at this point. The new ad farming policies, having little to do with actual advertising and more to do with littering and extortion, are the only general policies previously instituted with regards to advertising, and give little idea as to what might be coming. Jack states that “we need to professionalize all aspects of advertising inworld”. In fact, Linden Lab has had almost no contact with advertisers beyond that created by Abuse Reports. There is no relationship to foster or improve. I wonder though, why “it has to” change, and why now?  Must advertising policy change now, when it is already too late? Or must it change now, as a herald to something we are as yet unaware of?

Resources, resources! You must obtain more resources!

All these necessary and wonderful changes – not only must there be policy put in place, but governance too. Where will the resources come from to enforce these policies? To date, Linden Lab has been either unwilling or unable to provide adequate resources to police existing policies – a poor performance considering their “hands-off” approach. The Abuse Reporting system has an average of 30 seconds allocated to each case – obviously the people in this team are horribly overworked. Despite the gambling ban being put into place almost a year ago, gambling dens continue to pop up here and there – this system is also failing. I can only hope that Linden Lab has some plan for greatly increasing their manpower, and that they are not under the mistaken impression that their current teams can take on the new load, or that another mere eight or nine people will significantly beef up their governance load.

Linden Lab CEO: my first two months

Linden Lab’s CEO, Mark Kingdon , has detailed his perceptions of his first two months at the helm on the official Linden Lab blog.

He makes five key points:

1. Second Life users are more mainstream than many assume.

2. The diversity of use cases in Second Life is mind-boggling.

3. Second Life has an enviable business model.

4. Second Life’s killer apps are just beginning to evolve.

5. Second Life is leading the industry toward interoperability.

It’s an lengthy read but my overall impression is it was similar to a pitch a CEO might make for a second or third round of venture capital funding.

What do you think? Do you see a new CEO with a vision for Second Life’s future or someone pitching for more time to pull things together?

“Hey. we’ve done some brilliant stuff here and the best is yet to come” is the overall message. The excitement shown toward Second Life as a meeting application is insular to say the least – some of the upcoming mirror worlds are likely to gain significant traction in this space as they demonstrate superior interfaces, easier setup and better performance.

A promise is made on a separate announcement on usability – to me this remains the number one challenge for a virtual world ground-breaker at risk of being run over by the convoy of tractors coming up behind with some tempting crops to plant.

IBM and Linden Lab take the next big step for (virtual) mankind

As announced on the Linden Lab blog today, IBM and Linden Lab have successfully teleported avatars from the Second Life preview grid to an OpenSim virtual world.

Some video of the event below or read the FAQ for future plans:

It’s another noteworthy step toward the holy grail of virtual world interoperability. Linden Lab state they’ll have their own Open Grid beta this month. It’s all very cutting edge for most of us but an echo of a very interesting future in virtual worlds.

SL5B Closure: Annual Prizes and disruptive technology

Today saw the closing address by Linden Lab’s board Chairman, Mitch Kapor.

Dusan Writer has an excellent write up but the take home messages for me were:

1. The announcement of an annual ten thousand dollar prize for achievement in Second life. Judges will be drawn from a wide range of sources including Second Life residents. Here’s hoping that 10K is US dollars, not Linden Dollars.

2. That Linden Lab not surprisingly remain fixed to the idea of Second Life as a disruptive technology platform being utilised by virtual world pioneers with particular succes sin education and health. Nothing earth shattering there and Linden Lab can hardly argue they have a well established platform with mainstream appeal – imagine the questions around profitability then.

Video of SL5B opening speech

Linden Lab have released a video of Board Chairman Philip Rosedale’s and CEO Mark Kingdon’s opening remarks for Second Life’s 5th anniversary celebrations.

Rosedale’s comments were fairly perfunctory and appeared to be off the cuff though he did give some interesting insights into the first few weeks and months of Second Life’s public existence in 2003. His comment that what Second Life was doing culturally was “outside the bounds of possibility” was a little overblown but the general point on the diffuculty of trying to capture Second Life’s culture in one event is certainly valid. One of the more fascinating comments was that Linden Lab are ‘keeping the lights on here’ – I wasn’t sure if we were meant to feel grateful or whether it was considered a major feat to have kept things running (which to some extent it is).

CEO Kingdon’s comments were a little more formal and largely a rehash of Rosedale’s effort both in content and delivery. Have a look for yourself and let us know what YOU think.

What has Second Life achieved in five years?

With the upcoming five year anniversary of Second Life’s public existence, there’ll be plenty of editorialising and we’re not about to miss out. Below are the key achievements and challenges arising from Second Life’s first five years.

The achievements:

1. Changing the landscape

There’s no doubt that Second Life broke some serious new ground over the past five years. It was the first virtual world that gave residents enormous freedom and ownership over their creations. This alone makes the past five years a worthwhile exercise. Until then, there were gaming worlds and more restrictive social worlds like The Sims Online. Most importantly, it’s started to change the mindset of the broader population – virtual worlds are no longer just some freaky hobby experienced by a few.

2. Growth

In June 2003 there were 623 registered users of Second Life. Now there’s around 14 million registered users. Using the traditional method of a 10% active user base, that’s 1.4 million active users worldwide. That’s certainly growth, albeit not growth that matches gaming world success stories like World of Warcraft. Given some of the challenges listed below, this growth is arguably surprising and a testament to the user-driven community in Second Life.

3. Marketing

There’s no doubt that Linden Lab have had some real marketing successes, although the biggest story wasn’t created by them – Anshe Chung’s first miilion dollars . There was a deluge of new residents in late 2006 came and Linden Lab ensured the momentum continued well into 2007. The gambling, banking and ageplay bans weren’t perhaps handled as well, but overall Second Life is still perceived as a viable and attractive option in spite of its shortcomings.

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4. Transparency

Linden Lab do try at times to maintain some transparency around their decisions and operations although I believe this has declined in some areas over the past year. They’re far from perfect in this regard but still a step ahead of a lot of tech companies.

The challenges:

1. Usability

This is by far and away the biggest issue facing Second Life, particularly if you live outside the USA. Linden Lab have actively touted 2008 as the year of improving the Second Life experience and there’s still a long way to go. It’s now well over a year since the word ‘soon’ was uttered in regard to SL servers based in Australia. Until this occurs there’s little likelihood of significant growth locally as the experience for most people is frustrating to say the least.

2. Relevance

With so many competitors on the horizon, SL will have a battle to maintain its market share, let alone increase it significantly. That said, the open source corse Linden Lab have taken ensures it remains the preeminent virtual worlds platform for now.

3. Interoperability

The works well underway in ensuring different worlds can directly interact but there’s an enormous amount of work still to be done. Projects like OpenSim are leading the way and the list of new grids continues to grow but OpenSim will continue to have an uphill battle against the large number of proprietary worlds underway.

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4. Governance

I don’t envy Linden Lab at all as far as its role in deciding what’s acceptable or not. The numerous legal jurisdictions are enough to turn any risk manager’s hair white overnight. Things aren’t going to get any easier either as real world governments finally start to grasp the impact of virtual worlds in a range of areas – intellectual property, taxation, and health and welfare are the three more obvious ones. Linden Lab’s banking ban, ageplay intervention and gambling crackdown have had varying degrees of success – expect more intervention in coming months and years.

The overall report card

It’s hard to imagine that any company could pull off a faultless virtual world creation and expansion, so at the very least some credit needs to be given to Linden Lab, faults and all. The continued expansion of the organisation in a coherent way will make the difference between a relevant and ever-improving virtual world platform and a declining pioneer that lost its way.

Here’s to another five years of innovation and inspiration – and maybe even a more usable virtual worlds for those of us down here.

Over to you – what do you consider have been the highlights and lowlights of Second Life’s first five years?

SL5B Keynotes and roundtables schedule confirmed

Linden Lab have finalised the schedule for the 5th anniversary celebrations.

One event that caught my eye was the discussion scheduled with Tom Boellstorff, author of ‘Coming of Age in Second Life’. I did a short review of the book on the latest podcast and in my opinion it’s one of the more interesting reads on Second Life in recent years.

Check the full schedule out here.

Linden Lab release 4th podcast: education and Second Life

Linden Lab’s intermittent series of podcasts continues, this time with a focus on education projects in Second Life.

Get it here or you can read the transcript.

Linden Lab’s new CEO speaks

Well, he writes a few paragraphs at least, on the Official Linden Blog. It’s a fairly lucid description of his first week, with the standout line for me being:

“Inworld collaboration is going to be a killer application”

Yes indeed it is – when it’s working and even then it’s not so killer when you’re living so far away from the SL servers – that’s an issue I’m hoping is on the radar.

Second Life’s Fifth Anniversary: it’s about culture

Linden Lab have unveiled their theme for Second Life’s fifth anniversary celebrations. “Celebrating the cultural diversity of Second Life” is it and residents are invited to create exhibits – applications close soon.

An Aussie culture exhibit anyone?

All the details here.

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